Return Policy
At Electric City Tooling, we are committed to providing high-quality products. Our return policy ensures that any defective products are addressed quickly and efficiently.
Warranty and Returns
Our products are warranted against defects in material and workmanship for a period of 30 days from the date of your invoice. We only accept returns for defective products within this 30-day period.
Return Process
Before any repairs or modifications are made to the original manufacturing design, we reserve the right to inspect all failures. All returned products must be in their original condition for evaluation under our warranty policy.
How to Initiate a Return
If you believe your product is defective and would like to initiate a return or exchange, please contact our customer service (272-249-0648) team for assistance. They will guide you through the process and provide any additional information required.